I just realized I have not posted anything here over the last couple of months which is definitely not a good thing to keep a blog alive… ? It’s been a busy period, I’ve been working on the Italian Developer Support Blog with my colleague Raffaele, of course working with our customers on Support Cases, working on a few internal organizational changes (still in progress) and I’ve also been working on a tool to automatically collect logs and information about IIS, ASP.NET and the server itself we’ll (hopefully ?) use in our everyday work when troubleshooting customer’s problems. One of the toughest problems I worked on in this period was actually on my machine… for some reason I could no longer use Silverlight on my office desktop, every time Internet Explorer proposed to install the component but either the setup failed with an error indicating that Silverlight was already installed on my machine (which it really was!) or some other error that inevitably lead to an aborted setup. This seemed to be a machine-wide setting (not just my account) because I got the same problem no matter which account I used to log-on to my machine. If you quickly need to…