A month after my first post I’m back from my summer holidays and ready to come back to my desk and to my cases to work on… Slow start this week, though: on Thursday and Friday I’ll work from home (Home Working, great move and great conquest to improve our work-file balance!), then next week I’ll be fully in. By the way, just in case you fancy to see a few pictures I took during my vacation, here is a selection. I think that’s all for now, just a few more days to recoved from the post-vacation duties (gifts to distribute to parents and friends, baggages to unpack etc…), then I should be ready to start this new blogging experience 🙂   CheersCarlo

Reloaded because I used to have an Italian blog a while ago (well… it’s still there to be honest), but then professional and personal life changes kept me away from blogging… anyway, that’s an old (and not interesting) story. I joined Microsoft a couple of years ago and since the beginning I work in the Internet Development support team in EMEA; my job is try to understand why a web application is not working as expected (or not working at all, quite often) and help customers to fix. Probably you already know a couple of my colleagues part of my team, Doug and Tess. In my day to day work I answer to “advisory” questions (How to I do this? Or Is there a better way to achieve that etc…), debugger problems, web controls which does not behave as expected, IIS and ASP.NET configuration issues etc… (I guess you get an idea). Often (and are the cases where I have more “fun”) I work on cases where a web application consumes too memory, or too CPU, or performs badly, or crashes (be aware or what is a real crash and what is perceived to be a crash… maybe I’ll discuss…