Lately I’ve been receiving emails and comments to my posts asking for help on specific issues, to request hotfixes etc…. Unfortunately I can’t guarantee the attention needed in those cases since I blog in my spare time (what’s left 
) and can’t always be there monitor the blog; if you need assistance the best choice is go through official support channels such as http://support.microsoft.com, and you’ll have in depth assistance from either me or one of my colleagues depending on the technologies involved and where you are based around the globe.
In any case, if you want to communicate with me directly and you open a Service Request you could specify to have the case to my attention (but this does not guarantee I’ll be really the person that will work on it, because of the technologies and different skillset we have in the team!), or you can use the “email” module you find in my blog; this will send a mail to me directly and I’ll hopefully be able to reply to you directly, without having to rely on post comments to communicate.
Carlo